Privacy Policy

Bennett & Lowe is committed to protecting the personal data of our customers. This Privacy Policy outlines how we collect, use, and secure your personal information. By using our services, you consent to the practices described in this policy.

1. Collection of Personal Data
Bennett & Lowe collects various types of personal data to provide an optimal shopping experience. This data may include:

  • Full name
  • Email address
  • Payment and billing information
  • Shipping address
  • Order history
  • Device and browser information collected automatically when you visit our website

2. Use of Personal Data
The collected personal data is used for the following purposes:

  • Processing and shipping orders
  • Managing payments and preventing fraud
  • Communicating with customers regarding their orders and our products
  • Improving our customer service and responding to inquiries
  • Sending information about new products, promotions, and events (with customer consent)

3. Sharing of Personal Data
Bennett & Lowe does not sell, rent, or share personal data with third parties, except in the following circumstances:

  • With third-party service providers who manage payment processing and order shipping
  • With advertising platforms including Meta (Facebook/Instagram) and Google for ad delivery and measurement purposes
  • When required by law or to fulfill legal obligations
  • To protect the rights, property, or safety of Bennett & Lowe, our customers, or the public

4. Data Security
Bennett & Lowe implements appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Using encryption technology for payment transactions
  • Limiting access to personal data to employees and partners who need the data to provide our services

5. Data Retention
Bennett & Lowe retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Customer Rights
Customers have specific rights under applicable data protection laws in relation to their personal data:

  • Right of Access: Customers can request a copy of their personal data stored by Bennett & Lowe.
  • Right to Rectification: Customers can request corrections to any inaccurate or incomplete personal data.
  • Right to Erasure: Customers can request the deletion of their personal data, subject to legal obligations regarding retention.
  • Right to Withdraw Consent: Customers can withdraw their consent to data processing at any time.

7. Cookies and Similar Technologies
Bennett & Lowe uses cookies and similar technologies to enhance user experience on our website. These include:

  • Essential cookies — required for the website to function properly, including shopping cart and checkout functionality.
  • Analytics cookies — used by Google Analytics to help us understand how visitors interact with our website.
  • Advertising cookies — used by Meta (Facebook/Instagram) and Google to deliver relevant advertisements and measure the effectiveness of our ad campaigns. These include the Meta Pixel and Google Ads conversion tracking.
  • Functional cookies — used to remember your preferences and settings.

Customers can configure their browser settings to decline the use of cookies, but this may affect the functionality of the website.

8. Changes to the Privacy Policy
Bennett & Lowe may periodically update this Privacy Policy. Any changes will be posted on this page with an updated date. Customers are encouraged to review this page regularly to stay informed about any updates.

9. Legal Entity
This website is owned and operated by Levina Commerce, a sole proprietorship registered with the Dutch Chamber of Commerce (KvK) under number 93035330. "Bennett & Lowe" is a trading name used by Levina Commerce.

10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

Store name: Bennett & Lowe
Company name: Levina Commerce LLC
Company number: EIN 98-1957370
Company address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: support@bennettandlowe.com
Phone: +1 917 813 5160

Customer Service Hours
Monday to Friday: 9am – 6pm EST
Saturday and Sunday: 10am – 5pm EST

We aim to respond to all inquiries within 24 hours.

For further assistance, visit our Contact page: https://bennettandlowe.com/pages/contact